Products purchased that are not downloadable (Electronics, Jewelry, Designer Clothes, Toys, etc) may be returned for a full credit, minus shipping and handling charges of $10.00 and restocking fee of 15% of the Product price. However, before any product may be returned, the customer must return to Jadeinvestments.com, a “Refund Claim Form”. The “Return Claim Form” will be provided to the customer after the customer informs Jadeinvestments.com. that they need such form.  To obtain a refund, you must notify Jadeinvestments.com. within 10-days of your original purchase date, that you desire a refund for the product purchased. The “Refund Claim Form” provided to you must be returned to Jadeinvestments.com. by regular mail only (no e-mail), within 10-days, in order to obtain a refund.

In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to Jadeinvestments.com. NOTE: Jadeinvestments.com will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a “Refund Claim Form” that was a result of an incorrect email address and/or mailing address provided by you to Jadeinvestments.com. The customer is responsible for providing a correct/working e-mail address.

Fraudulent Credit Card Charges or Fraudulent Claims:

All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services and Law enforcement Agencies. This report may result in cancellation of your card services and imprisonment, put negative information on your credit report, and create possible criminal charges that may be filed against you.

THERE ARE ABSOLUTELY NO CANCELLATIONS OF ONLINE ORDERS THAT HAVE BEEN PROGRAMMED FOR IMMEDIATE DOWNLOAD ACCESS. NOR WILL WE ACCEPT CLAIMS OF MISSING THE IMMEDIATE ONLINE LINKS THAT WERE PROVIDED TO YOU TO DOWNLOAD YOUR ORDER. THERE ARE NO EXCEPTIONS TO THIS CANCELLATION POLICY.

Contact Us:
You may contact the Company for customer support at www.jadeinvestments.com or by postal mail to Jadeinvestments.com., 78 Forest Drive, Suite 707, Wisconsin Dells, WI, 53965

Jadeinvestments.com. reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Jadeinvestments.com Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.